How to Log In and Complete Your First Visit
What You Will Accomplish
- Log in successfully and enter the main page
- Confirm that language and basic display settings match your preference
- Understand where to begin when checking devices
Steps
- Open the platform entry page and enter your account information.
- If you need to switch languages, choose the language from the top-right corner of the login page before signing in.
- Enter your username and password, then click "Log In" to enter the main page.
- After logging in, start with "Monitoring Center / Monitoring Overview". This is the main entry for daily monitoring and issue locating.
Recommendations
- On your first visit, confirm the time format and unit system first, such as km/mi and km/h/mph, to avoid misreading later analysis.
- If you can only view data but cannot operate anything, the account is usually under read-only permission. See the article about account types and permissions.
FAQ
Q: What should I do if the page says "Login failed" or keeps spinning?
A: First check whether the username and password are correct, then check the network. If it still fails, contact the administrator to confirm the account status.
Q: What should I do if I am redirected back to the login page after signing in?
A: The login session may have expired or permissions may have changed. If it still happens after logging in again, ask the administrator to help investigate.