Menus Missing or Features Unavailable After Login

Possible Causes

• The account has not been granted permission for the corresponding module
• The module is read-only for the account, so it can be viewed but not changed
• The account belongs to a different account scope, so visible data and entry points differ

Recommendations

1. Search for the feature name in the Help Center first to confirm which module it belongs to.
2. Ask the administrator to check your role permissions and confirm whether you should see that entry.
3. After permissions are adjusted, log in again and verify.

FAQ

Q: Why can a colleague see "Alert List" while I cannot?
A: The permission scopes are different. The administrator needs to enable the corresponding menu permission for your account.